Global Leader in Sustainable and Equitable Urban Health.
To guarantee optimal health for urban populace especially the poor and the marginalized, through the efficient use of resources and inter-sectoral action with different stakeholders.
We, the officials and employees of the Department of Health pledge and commit to deliver quality public services as promised in this charter. Specifically, we will: Serve with integrity. Be prompt and timely. Display procedures, fees and charges. Provide adequate and accurate information. Be consistent in applying rules. Provide feedback mechanism. Be polite and courteous. Demonstrate sensitivity and appropriate behavior and professionalism. Wear proper uniform and identification. Be available during office hours. Respond to complaints. Provide a comfortable waiting area. Treat everyone equally.
